Credit NASA |
The main providers are:
- Jazztel - The first ISP to provide ADSL2+ throughout the country.
- Ono - Spain's first cable Internet/telephone and TV provider.
- Orange - the Internet branch of Uni2.
- Movistar - Former state telecom monopoly.
- Vodafone - ADSL and VoIP provider. Purchased Ono Spring 2014
Internet service in Spain is slower than in some other European countries and slightly more expensive. Though very fast options are becoming available as Fiber Optic cable is being installed in the major cities and good deals can be found. Especially in combination with mobile phone contracts.
To set up an account you will need an N.I.E. (Número
de Identidad de Extranjero) and a bank account in Spain. We can
help with setting up your internet, and with NIE and opening a bank
account if neccessary. A bank accont is neccessary as the bills
will automatically be debited from the bank account each month.
Installation time these days is quite fast, usually within a day or two. We had a case where we called in the AM and the technician installed the line that afternoon.
Telefonica the legacy phone company still controls the phone lines. So if you contract ADSL interent with Jazztel a technician from Telcor, owned by Telefonica will come to install the line. The router will then be delivered to you by courier within a day or two and you will set it up yourself. If you contract with Movistar, owned by Telefonica they will bring the router for you. Ono the only cable internet provider will supply a cable modem and router.
Basic contracts are for
10 to 15 mega download speeds. DSL
companies usually have higher speeds sold as "Máxima velocidad"
(maximum speed) or "Hasta 20 megas" (up to 20 Mbit/s); in
those offers the speed of the connection depends of the quality of
the line (length of the wire, distance from central
exchange, attenuation, noise) as those speeds are just at the limit
of the ADSL2+
technology. Jazztel gets better results with its "Hasta 30
megas" (up to 30 Mbit/s) because that connection works with
VDSL.
In contrast to those unguaranteed offers, Ono, the main cable
provider, sells its connections as "x megas reales" (x true
Mbps).
Depending on location you
can expect 50 to 100megas with the more expensive fiber optic
service. Ono is now offering 50 megas at a good rate to compete with
the fiber. In some areas they offer up to 100mega download speed. We
recently did a test on a mobile phone conected to wifi in an
apartment in the old city and the download speed was 38mega which is
quite good.
All require a fixed
telephone line installed even Ono the cable provider. It
costs 14€ to 16€ a
month on top of the internet service. You can get package deals
with TV service provided as well.
For basic service, a
phone line and internet access,
expect to pay ~40€
a month with tax included.
All of the companies
offer discounts if you contract your mobile phone with them as well
as your home internet access. Ono was recently purchased by
Vodafone. When service was upgraded in one of our apartments Ono
offered us 25% off the discounted package rates for Home internet and
our mobile phones. The combined cost is now just slightly more than
we were paying for internet access alone.
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